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East Coast Engagement Hub8:55 PM
At 8:55 PM

Sears, Ashaunta: 476-063927614 gig unl byod

CELL'S ANGELS7:42 PM
At 7:42 PM

Johnson, Derrick: yeah man he was in my ear grunting like he was busy and preoccupied and then he caug…

Hinson, Sherrick (CCI-Virginia)7:42 PM
At 7:42 PM

HR is waiting for you buddy

DellaVecchio, Sarah (CCI-Virginia)7:06 PM
At 7:06 PM

You: there is not other time that I can do what Azariah said, I can't take calls and do w…

Jouclard, Jessica (CCI-Virginia)1:08 PM
At 1:08 PM

Wishing you all the best, friend!

Holmes, Donte (CCI-Atlanta)1:04 PM
At 1:04 PM

You: Workday is not loading, so I may need to do a restart, will let you know

Workman, Azariah (CCI-Virginia)1:03 PM
At 1:03 PM

You: Ok, will do

Agwu, James (CCI-Phoenix-HCL)1:02 PM
At 1:02 PM

You: Hello James,  How are you doing, I was off yesterday.

Charlie11:49 AM
At 11:49 AM

✍ Hello Thomas, your issue will be addressed shortly. See below for updates...

Lopez, Anthony (CCI-Southwest)6/22
On 6/22

MainPage - Order Entry for New Cox Mobile Customers

HRD Mobile Party!6/22
On 6/22

East Coast, Beast Coast6/21
On 6/21

Taylor, KerryAnne: Perfectoooo! Thank you!

Mobile Sales Effectiveness: CMPP & Device Financing (virtual)6/19
On 6/19

Watkins, Elizabeth: 132-034881104 mobile pay as you gig ion v no ins convergent
📷 GIF

Johnson, Derrick (CCI-Virginia)6/17
On 6/17

that the daily one , used for scorecard . to log in log in as Guest and then filter …

Chu, Dale (CCI-Virginia)6/17
On 6/17

The order is pending

Singh, Anjali (CCI-Atlanta-HCL)6/11
On 6/11

Anytime! 🙂

Sharma, Jyoti (CCI-Atlanta-HCL)6/11
On 6/11

You: VPN keeps going down

Barnett, Samuel (CCI-Virginia)6/11
On 6/11

You: OK!

Dass, Rashmi (CCI-Atlanta-HCL)6/11
On 6/11

Thanks for sharing

Rohrbaugh, Paul (CCI-Atlanta-HCL)6/10
On 6/10

ok, do you think it was an outage in your area before causing it?

Pathania, Sahil (CCI-HCL)6/7
On 6/7

This is regarding your issue for "[email-masked]".

Pathak, Harshit (CCI-Atlanta-HCL)6/7
On 6/7

They will contact you soon.

Reid, James (CCI-Central Region)6/7
On 6/7

share

5/29/24 training class5/30
On 5/30

Harrison, Sherrill: so did someone say you have been doing my sales for me?

Buckley, Sean (CCI-Virginia)5/28
On 5/28

ok going to need to add it again

Dennis, Robert (CCI-Virginia)5/24
On 5/24

You're welcome 🙂

Dixit, Chetan (CCI-Atlanta-HCL)5/22
On 5/22

Hi

Mobile Competitive Toolkit Snack & Chat (VIRTUAL)5/22
On 5/22

Wallace, Alix: Happy Wednesday, All!

Harrison, Sherrill (CCI-Virginia)5/21
On 5/21

No worries, thanks!

Rattler, Kim (CCI-Virginia)5/21
On 5/21

You: Thank you Renita!

Money Mavericks Team huddle5/21
On 5/21

Osuna, Maria: have to reboot for vpn

PD, Siril (CCI-Atlanta-HCL)5/18
On 5/18

Good to hear. Thank you for the update. I will close the ticket from my end

Cresta Training- Mandatory!5/17
On 5/17

Leslie, Janaya: Thank you!

Pila, Anais (CCI-Southwest)5/16
On 5/16

hi

Damone, Nicholas (CCI-Southwest)5/16
On 5/16

Hi

McCaney, David (CCI-Southwest)5/16
On 5/16

hey

East, Shawn (CCI-Virginia)5/14
On 5/14

you are a scholar and a gentleman Thomas thanks for the generous compliments to a NO…

Jacque, Andres (CCI-Virginia)5/14
On 5/14

You: https://www.cox.com/content/dam/cox/business/documents/Self-install/CB-Self-Install-…

Rowe, Renita (CCI-Virginia)5/11
On 5/11

Hey Thomas, just checking on you because you've been on your call going on 30 mins. …

Money Mavericks Team meeting5/8
On 5/8

Lacuesta, Dinnisio: i just got kicked out the game

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Holmes, Donte (CCI-Atlanta)

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ok by Coates, Thomas (CCI-Virginia)

6/11 5:42 PM

Coates, Thomas (CCI-Virginia)

ok

Got approved for my PTO.... by Coates, Thomas (CCI-Virginia)

6/11 9:48 PM

Coates, Thomas (CCI-Virginia)

Got approved for my PTO....

 Retention: RIM-2 Year Delete (2 years) Ex... by Coates, Thomas (CCI-Virginia)

6/11 9:48 PM

Coates, Thomas (CCI-Virginia)



Retention: RIM-2 Year Delete (2 years) Expires: Thu 6/11/2026 9:19 PM

Retention: RIM-2 Year Delete (2 years) Expires: Thu 6/11/2026 9:19 PM

W

[email-masked]











To:Coates, Thomas (CCI-Virginia);+3 others

Tue 6/11/2024 9:19 PM

Dear Thomas

Your PTOSH request for 06/11/2024 has been approved and is official.

Please check WFO for details.

Click to navigate to the Workforce Optimization Web UI

19 minutes after the fact....I am so sorry ... by Coates, Thomas (CCI-Virginia)

6/11 9:51 PM

Coates, Thomas (CCI-Virginia)

19 minutes after the fact....I am so sorry to bother you with all of this Donte.

No worries at all by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

6/11 11:10 PM

No worries at all

June 13

Donte, on a call...sorry for a bit by Coates, Thomas (CCI-Virginia)

6/13 1:00 PM

Coates, Thomas (CCI-Virginia)

Donte, on a call...sorry for a bit

no problem im ordering you a new desktop  by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

6/13 1:00 PM

no problem im ordering you a new desktop

RITM2093076 ticket number for new desktop  by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

6/13 1:01 PM

RITM2093076 ticket number for new desktop

ICOMS Account Number ICOMS Account Number... by Coates, Thomas (CCI-Virginia)

6/13 2:20 PM

Coates, Thomas (CCI-Virginia)

ICOMS Account Number

ICOMS Account Number

Work Order Number

Revenue

ICOMS

04-May-2024

1091333

198284310

-$30.00

ICOMS

10-May-2024

1675116

64498519

-$159.99*

ICOMS

07-May-2024

6052208

64469219

-$70.00**

ICOMS

04-May-2024

11946215

198279046

-$50.00

ICOMS

17-May-2024

12283903

69690576

-$49.99

ICOMS

09-May-2024

12523115

18084287

-$135.00

ICOMS

16-May-2024

19807808

91525416

-$24.99

ICOMS

06-May-2024

34018009

69598027

$0.00

ICOMS

11-May-2024

50529420

100984839

-$70.00

ICOMS

16-May-2024

58424201

90449515

$0.00

ICOMS

07-May-2024

76487809

96049197

-$100.00

ICOMS

03-May-2024

78787031

34343277

-$123.99**

ICOMS

03-May-2024

80438901

69643645

-$105.00

ICOMS

17-May-2024

85654633

100983722

-$159.00

ICOMS

24-May-2024

88158905

198570781

-$159.50*

ICOMS

23-May-2024

94603901

64554257

$0.00

ICOMS

18-May-2024

107235703

91505720

$0.00

ICOMS

13-May-2024

108080102

96108593

$0.00

ICOMS

24-May-2024

128413903

96180316

-$77.01

ICOMS

14-May-2024

130538803

91518017

-$49.99

ICOMS

09-May-2024

140481201

96083616

-$160.00

ICOMS

04-May-2024

156285606

198282278

-$8.50

ICOMS

09-May-2024

160873617

198360092

-$9.95

ICOMS

25-May-2024

188258010

198584084

$0.00

ICOMS

02-May-2024

221406102

198257161

-$10.00

ICOMS

18-May-2024

223215408

198094448

-$150.00**

ICOMS

20-May-2024

251607403

198509785

-$55.00

ICOMS

11-May-2024

524287216

198309247

-$135.00

Your Request #: KSR000014231460 this is the... by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

6/13 2:50 PM

Your Request #: KSR000014231460 this is the ticket number for your adjusted lunch time

Friday

I am going to be outbound calling  to follo... by Coates, Thomas (CCI-Virginia)

Friday 8:42 PM

Coates, Thomas (CCI-Virginia)

I am going to be outbound calling  to follow up on a mobile with phone

1 Heart reaction.
1

Heck yeah man! I’m loving the mobile drive ... by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

Friday 8:42 PM

Heck yeah man! I’m loving the mobile drive you are on keep it up!

Donte, Avaya kicked me out and will not loa... by Coates, Thomas (CCI-Virginia)

Friday 9:24 PM

Coates, Thomas (CCI-Virginia)

Donte, Avaya kicked me out and will not load.

Saturday

hey thomas i was looking at your numbers an... by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

Saturday 2:16 PM

hey thomas i was looking at your numbers and you are close to passing scorecard.. i need you to be fearless and make a huge push with rev.. close as much as you can.. and you only need to close two more mobiles to hit that goal.. i have faith in you!! lets go!!

Tuesday

Hey Donte, just as a fyi, I am on the phone... by Coates, Thomas (CCI-Virginia)

Tuesday 12:23 PM

Coates, Thomas (CCI-Virginia)

Hey Donte, just as a fyi, I am on the phone in outbound with HR, will keep you posted, but I hope to be back in touch with customers soon

1 Like reaction.
1

FYI, I am working on a report for HR an in ... by Coates, Thomas (CCI-Virginia)

Tuesday 7:57 PM

Coates, Thomas (CCI-Virginia)

FYI, I am working on a report for HR an in touch with them, I am going into outbound

Thanks for the heads up by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

Tuesday 8:05 PM

Thanks for the heads up

Today

Thursday 12:58PM  Coates, Thomas (CCI-Virgi... by Coates, Thomas (CCI-Virginia)

1:01 PM

Coates, Thomas (CCI-Virginia)

Thursday 12:58PM  Coates, Thomas (CCI-Virginia)

Hey Donte,  I am working on HR issues and will do my best to follow-up on some mobiles and get in touch with customers as I am able.  Will keep you posted.

gotcha how long do we need because i dont w... by Holmes, Donte (CCI-Atlanta)

Holmes, Donte (CCI-Atlanta)

1:02 PM

gotcha how long do we need because i dont want you falling behind

1 Like reaction.
1

Workday is not loading, so I may need to do... by Coates, Thomas (CCI-Virginia)

1:04 PM

Coates, Thomas (CCI-Virginia)

Workday is not loading, so I may need to do a restart, will let you know

1 Like reaction.
1

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